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Refund and Returns Policy

Overview

Cash on Delivery (COD) Terms and Conditions for www.zateen.com

Greetings to our valued customers,

AtΒ  www.zateen.com , we adhere to specific terms and conditions regarding Cash on Delivery (COD) services to ensure a smooth and secure shopping experience.Β 

Please review the following guidelines:

Our refund and returns policy lasts 7 days. If 7 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds

Once your return is received and inspected, we will contact you through phone orΒ  email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be refund to your account or original method of payment, within a certain amount of days.


Sale items

Only regular prices will be refunded. Delivery Charges cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@www.zateen.com and send your item to our address.

Shipping returns

To return your product, you should mail your product to our registered address.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at info@www.zateen.com or What’s app Us +92-300-660-1027 for questions related to refunds and returns.

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